Services & Support

SVICH LITE Team is committed to provide an extra ordinary after-sales service

We are delighted to offer end-to-end solution for our customers and dealers. With quality being the prime concern, each of our product and service is checked and verified aesthetically for long term relationship. We deal with range of LED light products including- Indoor Luminaries, Outdoor Luminaries, Lamps, Residential and Commercial lighting and LED High Bay Lights.

Our Services:

We deal with start to finish services necessary for long term relationship. Being a leading LED manufacturers in India, we understand that there is a need of building environment friendly products that are affordable and goes for long term. Below is the list of different services we offer to our customers:

  •     Advisory Service: We are a team of experts having in-depth knowledge of LED manufacturing and lighting. Under this service our consultants will analyse your system efficiency and will advise on improving the solution and get it upgraded. If you are looking new lighting ideas for your area, then talk to our advisories. This service involves-Auditing service, providing creative ideas on installing lights, helping in fulfilling plan.
  •    Lifecycle Services:  It is obvious that when you invest on lighting structure, you want to make sure it works perfectly when you need the most. We help in resolving maintenance problem. Our aim is to provide lifecycle service for long term. This service involves- Protecting Investment, Hassle free fixed fee operation and meet and optimizing your business objectives.
  •    Project Service: Our expert team help in installing new lights which is quite challenging for layman. With quick and cost-effective project service, we provide complete project solution. This service involves- Installing light system, Integrating and programming, and project management.

  Along with above mentioned services, we also offer:
  •  Prompt response to customer queries and providing product information·
  •  Provide complete and customized lighting solution·
  •  Faster resolution to customer complaints.
  •  Provide Energy Audit report.
  •  Provide cost effective retrofitting  lighting solutions.
  •  Provide every customer with the most satisfying service and establish mutual trust relations.
  •  Through site Surveys, we provide detailed engineering and illumination designs, ROI calculation and payback period.
  •  Application oriented / customized product designs for turnkey projects·
  •  Installation and Technical resolution support are done by highly skilled service technicians·
  •  Suggest smart lighting using Motion Sensor lights to save electricity·
  •  Provides energy saving tips

Right from the establishment, We have involved in providing quality service to dealers and customers, and to provide energy efficient product for better environment and life.

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